Tom Saguto golf school membership

Tom was running an online golf school delivering high quality golf coaching instruction in the form of a video course to his followers on his website with just the help of his Dad who is a part-time employee. His inbox used to be inundated with customers requesting technical help and post purchase support, his task list was always full of mundane but necessary marketing drip emails and delivering weekly emails to his subscribers…

Owner

Tom Saguto

Industry

YouTube Golf Coach

The Goal

The Goal

Tom's goal was to reduce the hours he spent on pre and post purchase customer service so he could focus on creating better content for his members and to actually grow his annual revenue.

The Goal

Tom's goal was to reduce the hours he spent on pre and post purchase customer service so he could focus on creating better content for his members and to actually grow his annual revenue.

The Solution

The Solution

Noodle completely automated the free to paid purchase flow for his membership site, brought a new modern and updated UI to his Golf School, handled all customer service: both technical support and post-purchase support for all members and gave Tom a mobile dashboard to view how the Noodle Ai is performing for him and his members.

Open Noodle

The Story

Tom was struggling with making time to create new content and was trying to manage customer support, follow-ups and a variety of other mundane tasks. He simply did not have any time to think about growth and scaling his successful online business.

The Results

  • Revenue growth with Noodle: in just 2 months of going live with Noodle, Tom increased his revenue by 25% mom!

  • Customer Support tickets: reduced support ticket volume by 55% and reduced time to service by over 100%. His customers now are serviced instantly by the Noodle Ai or by Noodle's Support VAs within 24hrs.

  • Tom went on his first vacation in over 3 years - completely disconnected from the internet!

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